Last updated: 5th February 2026
This Privacy Policy explains how Onsitify (“Onsitify”, “we”, “us”, “our”) collects, uses, and protects personal data when you use our website and services.
We process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable EU data protection laws.
Onsitify is the data controller for personal data processed in connection with the use of the service.
Controller contact:
We collect only the data necessary to operate the service.
When using Onsitify, you may provide:
Onsitify does not require team member data that identifies them.
If you provide team member data that identifies them, you are responsible for ensuring that you have the necessary permissions to share it.
You should only enter personal data that you are authorised to share.
We may automatically collect limited technical information, including:
This data is used for security, reliability, and service improvement.
Payments are processed by Stripe Payments Europe, Ltd. and its affiliates (“Stripe”). Onsitify does not store or process full payment card details. Payment information is handled directly by Stripe in accordance with Stripe’s own privacy policy.
Stripe may collect and process personal data such as:
You can review Stripe’s Privacy Policy at: https://stripe.com/privacy
We use personal data to:
We do not sell personal data.
We process personal data under one or more of the following legal bases:
We may share personal data with trusted third parties acting as data processors, only where necessary to operate the service. These may include:
All processors are contractually required to process personal data in compliance with GDPR.
Some service providers (including Stripe) may process data outside the European Union. Where personal data is transferred outside the EU, appropriate safeguards are applied, such as:
We retain personal data only for as long as necessary to:
Data may be anonymised or deleted once it is no longer required.
You have the right to:
Requests can be made by contacting us using the details below.
Onsitify uses essential cookies or similar technologies to:
We do not use cookies for advertising or cross-site tracking.
We implement reasonable technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or disclosure.
However, no internet-based service can guarantee absolute security.
Onsitify is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. The “Last updated” date will reflect the most recent version. Continued use of the service constitutes acceptance of the updated policy.
For questions about this Privacy Policy or personal data processing, contact us at:
hello@onsitify.com
If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local data protection authority within the European Union.