Privacy Policy

Last updated: 5th February 2026

This Privacy Policy explains how Onsitify (“Onsitify”, “we”, “us”, “our”) collects, uses, and protects personal data when you use our website and services.

We process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable EU data protection laws.

1. Data Controller

Onsitify is the data controller for personal data processed in connection with the use of the service.

Controller contact:

  • XCO development s.r.o.
  • Dolna Streda 883, 925 63 Dolna Streda, Slovakia
  • hello@onsitify.com

2. What Data We Collect

We collect only the data necessary to operate the service.

a) Data you provide

When using Onsitify, you may provide:

  • Team member names for labelling purposes
  • Team member locations (city or nearby airports) for location-based calculations
  • Offsite details (dates, candidate cities)
  • Contact information (such as email address) for billing and support purposes (only if you use the payment feature)

Onsitify does not require team member data that identifies them.


If you provide team member data that identifies them, you are responsible for ensuring that you have the necessary permissions to share it.


You should only enter personal data that you are authorised to share.


b) Usage and technical data

We may automatically collect limited technical information, including:

  • IP address
  • Browser type and device information
  • Usage data related to calculations and interactions with the service

This data is used for security, reliability, and service improvement.

c) Payment data

Payments are processed by Stripe Payments Europe, Ltd. and its affiliates (“Stripe”). Onsitify does not store or process full payment card details. Payment information is handled directly by Stripe in accordance with Stripe’s own privacy policy.

Stripe may collect and process personal data such as:

  • Payment card details
  • Billing information
  • Transaction metadata

You can review Stripe’s Privacy Policy at: https://stripe.com/privacy

3. How We Use Personal Data

We use personal data to:

  • Provide and operate the Onsitify service
  • Perform calculations and display results
  • Process payments and unlock features
  • Prevent fraud and misuse
  • Maintain security and service stability
  • Improve functionality and user experience
  • Communicate with users when necessary for service-related reasons

We do not sell personal data.

4. Legal Basis for Processing (GDPR)

We process personal data under one or more of the following legal bases:

  • Performance of a contract (to provide the requested service)
  • Legitimate interests (service operation, security, and improvement)
  • Legal obligations (e.g. accounting or tax requirements)
  • Consent, where required

5. Data Sharing and Processors

We may share personal data with trusted third parties acting as data processors, only where necessary to operate the service. These may include:

  • Payment processors (Stripe)
  • Cloud infrastructure and hosting providers
  • Flight data and mapping service providers

All processors are contractually required to process personal data in compliance with GDPR.

6. International Data Transfers

Some service providers (including Stripe) may process data outside the European Union. Where personal data is transferred outside the EU, appropriate safeguards are applied, such as:

  • EU Standard Contractual Clauses
  • European Commission adequacy decisions

7. Data Retention

We retain personal data only for as long as necessary to:

  • Provide the service
  • Meet legal, accounting, or regulatory requirements
  • Resolve disputes and enforce agreements

Data may be anonymised or deleted once it is no longer required.

8. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent where processing is based on consent

Requests can be made by contacting us using the details below.

9. Cookies and Similar Technologies

Onsitify uses essential cookies or similar technologies to:

  • Enable core functionality
  • Maintain session state
  • Ensure security and reliability

We do not use cookies for advertising or cross-site tracking.

10. Data Security

We implement reasonable technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or disclosure.

However, no internet-based service can guarantee absolute security.

11. Children’s Privacy

Onsitify is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect the most recent version. Continued use of the service constitutes acceptance of the updated policy.

13. Contact Information

For questions about this Privacy Policy or personal data processing, contact us at:
hello@onsitify.com

14. Supervisory Authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local data protection authority within the European Union.